Terms of Service

Last updated: January 10, 2026

1. Introduction

Welcome to ParkingPorter Park-N-Pay. By accessing or using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Definitions

  • Account: Your unique user account for accessing ParkingPorter Park-N-Pay's services.
  • User Content: Any data, text, images, or other materials you upload, submit, or provide through the service.
  • Service: The ParkingPorter Park-N-Pay platform and all related services, including but not limited to parking management, QR code access, and payment processing.

3. Eligibility & Registration

  • Eligibility: You must be at least 18 years old to use ParkingPorter Park-N-Pay's services.
  • Registration: To use the service, you must create an account, provide accurate contact and billing information, and set a secure password. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
  • Account Security: You must notify us immediately of any unauthorized use of your account or any other breach of security.

4. Services Provided

ParkingPorter Park-N-Pay offers smart parking solutions, including but not limited to:

  • QR code-based parking access and management
  • Real-time parking availability and booking
  • Digital payment processing for parking fees
  • Parking space management for operators
  • Analytics and reporting tools
  • Customer support and assistance

5. Payment and Fees

  • Fees: Fees for services are outlined in your service agreement or displayed during the booking process.
  • Payment Methods: We accept major credit cards and other payment methods as announced on our platform.
  • Billing: Payments are processed immediately for parking bookings. For subscription services, billing occurs on a recurring basis.
  • Taxes: You are responsible for any sales, use, or similar taxes associated with your use of the service.
  • Refunds: Refund policies are outlined in our booking confirmation and may vary based on the type of service and timing of cancellation.

6. Use of the Service

Permitted Use

The service is intended for legitimate parking management, booking, and payment purposes only.

Restrictions

You agree not to:

  • Copy, modify, or reverse-engineer our software or platform
  • Use the service to violate any laws or infringe on third-party rights
  • Attempt to gain unauthorized access to other accounts or networks
  • Interfere with the service's operation or security
  • Use automated systems to access the service without permission
  • Provide false or misleading information

7. User Content

  • Ownership: You retain all rights in your user content.
  • License to Us: By uploading user content, you grant us a worldwide, royalty-free, sublicensable license to host, copy, and display it as necessary to provide the service.
  • Responsibility: You are solely responsible for your user content and must ensure it does not violate third-party rights or laws.
  • Prohibited Content: You may not upload content that is illegal, harmful, threatening, abusive, or violates any applicable laws or regulations.

8. SMS Messaging and Account Verification

When you provide your mobile phone number, we may use it to send you text messages for:

  • Account verification and authentication
  • Parking booking confirmations
  • Payment notifications
  • Essential service updates
  • Security alerts
  • Reply STOP to opt out; Reply HELP for help; Message frequency varies;

Your mobile number will not be shared, sold, or disclosed to third parties for marketing purposes. All SMS communications are handled securely through our verified messaging provider.

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. Once you opt out, you may still receive important transactional or legal notifications when required by law or to maintain your account security.

Carriers are not liable for delayed or undelivered messages.

9. Privacy & Data Security

Our Privacy Policy explains how we collect, use, and disclose personal data. You agree to our processing of your data in accordance with that policy. We implement reasonable technical and organizational safeguards to protect your information, but no system is completely secure.

10. Intellectual Property

All software, trademarks, logos, and content on the service are owned by us or our licensors. Except for the limited license to use the service, you acquire no rights or title in our intellectual property. The ParkingPorter Park-N-Pay name, logo, and all related marks are trademarks of our company.

11. Termination

  • Termination by You: You may cancel your account at any time through your account settings or by contacting us.
  • Termination by Us: We may suspend or terminate your account for breach of these terms, non-payment, or if required by law, with notice where feasible.
  • Effect of Termination: Upon termination, your access ends, and we may delete your user content after a commercially reasonable retention period.

12. Limitation of Liability

ParkingPorter Park-N-Pay is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim.

13. Disclaimers

THE SERVICE IS PROVIDED "AS-IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

14. Changes to Terms

We may update these terms from time to time. We will notify you of any material changes via email or through the service. Continued use of the services constitutes acceptance of the new terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ParkingPorter Park-N-Pay operates, without regard to conflict of law principles.

16. Contact Information

For questions about these terms, please contact us at:

ParkingPorter Park-N-Pay
Email: support@parkingporter.com
Website: https://parknpay.parkingporter.com